VACANCIES

German speaking calling agent

Starting date: ASAP

Who is Match4markets? What do we do?

Match4markets is a lead generator. We are an online marketing company based in Leiden with our own relatively small multilingual call center. We facilitate comparative price quotations to consumers looking for senior mobility products.

What this means is we assist the elderly or their family members who are in search of information and pricing on certain products such as stairlifts, walk in showers and electrical scooters. Our leads place requests on our websites and we follow up by calling them.

We work with clients across 9 countries in Europe, the UK and Canada therefor convert leads into potential sales from an international call center with a team ranging from students, to young graduates to calling agents with over 20 years of experience.

The one main skill we have in common is enjoying conversing with consumers from a commercial stand point. Each call is about finding that delicate balance between naturally showing empathy and focusing on the sales oriented targets.

Since requests come in via our websites 7 days a week, we assist the consumers from Monday through Sunday. After they have made a request on our websites they expect our friendly call within 1 day. We start daily at 9.00 and finish at 21.00 offering a wide range for flexible working hours. Perfect for people looking for a part time job to match with their busy lives.

We are currently hiring a fluent and experienced bilingual German speaking sales agents to start as soon as possible. People who are comfortable speaking with clients and who have strong interpersonal communication and persuasion skills.

Role

German speaking calling agent

  • Your job is tele-prospecting. Consumers living in Germany, Austria and Switzerland come to our website orienting and requesting quotations which you follow up by phone daily. From the mediating position between consumer and the supplying company, you assisting consumers in receiving the most suitable price quotations according to their personal requirements.
  • This requires empathic skills combined with a strong ability to identify the person’s needs and generate interest in pursuing the quotation process.

Your profile

You work quickly and efficiently and have a commercial mind-set with strong persuasive skills. Communicating professionally in both German and a second language (see below which ones), you bring to our team experience in sales and a competitive nature.

Though you enjoy target driven work, it is not cold calling. It is not a standard call center where you call unexpecting people. We follow-up requests that have been made online which means you are apt at identifying the needs and generating interest in pursuing the quotation process.

This requires experience in sales, dealing with customers, managing objections and reaching sales targets.

Hard requirements

  • Fluent German language (both oral and written).
  • Fluent in another language (Spanish, Italian, French or Dutch).
  • Reliable.
  • Good computer skills.
  • Living max. 45 minutes from Leiden Central station
  • Flexible working hours. Schedule tailor made between Monday through Sunday between 9.00 and 21.00.

Company

With over 15 nationalities we are an international bunch. The general atmosphere is informal and friendly. This is in part made possible by strongly counting on independent and reliable employees with solid work ethics.

Because we screen individuals with a responsible attitude and encourage proactive and transparent communication we are able to maintain a self-sustaining team. You don't just work for us, but with us.

Fun benefits

  • weekly FRIMIBO (Friday afternoon drinks)
  • Ping pong table, dart board and sjoel table for relaxing breaks
  • Weekend work out by one of our very own colleagues! [temporarily on hold due to COVID]
  • Monthly “Save The Date” get togethers. Food day's and fun activities. (pizza day, pancake day, healthy smoothy day). And (inter)national holidays celebrated at the office. (Valentine's day, Saint Patrick's Day, Easter...)
  • becoming part of an international team with Brazilian, Italian, French, Portuguese, Dutch, tri-lingual and international colleagues.

If you are intrigued..

If you match the profile please send your resume with motivation letter and you will be called within 2 working days.

Click here to apply!

Apply now

You can also start your journey to Match4Markets by filling out the form below.

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Corona measures

In light of the current pandemic, we are taking into account all measures as provided by the Dutch Government. At the moment this means we are allowing working from home until further notice. The office is set-up in a manner that the 1,5 meter distance can be adhered to at all times and hygiene is emphasized daily.