VACANCIES

Portuguese speaking calling agent

Starting date: ASAP

Who is Match4markets? What do we do?

Match4markets is an online marketing company working with clients across Europe, the UK and Canada. Our international call center facilitates quotations for consumers for various products.

This means we mediate between consumer and supplier from a multilingual call center by advising customers by telephone. We receive online requests which we follow up 7 days a week.

Our office is based in Leiden, near the Central Station making it easily accessible for surrounding cities.

We are currently recruiting a fluent and experienced Portuguese speaking calling agent to start as soon as possible

Role

Portuguese speaking calling agent

  • Your job is tele-prospecting. Consumers living in Portugal come to our website orienting and requesting quotations which you follow up by phone daily. From the mediating position between consumer and the supplying company, you assisting consumers in receiving the most suitable price quotations according to their personal requirements.
  • This requires empathic skills combined with a strong ability to identify the person’s needs and generate interest in pursuing the quotation process.

Your profile

You work quickly and efficiently and have a commercial mind-set with strong persuasive skills. Communicating professionally in both Spanish and a second language (see below which ones), you bring to our team experience in sales and a competitive nature.

Though you enjoy target driven work, it is not cold calling. We follow-up requests that have been made online which means you are apt at identifying the needs and generating interest in pursuing the quotation process.

This requires experience in sales, dealing with customers, managing objections and reaching sales targets.

Hard requirements

  • Fluent in Portuguese and a second language (both oral and written).
  • Reliable
  • Good computer skills
  • Living max. 45 minutes from Leiden Central station
  • Flexible working hours. Schedule tailor made between Monday through Sunday between 9.00 and 21.00.

Company

With over 15 nationalities we are an international bunch. The general atmosphere is informal and friendly. This is in part made possible by strongly counting on independent and reliable employees with solid work ethics.

Because we screen individuals with a responsible attitude and encourage proactive and transparent communication we are able to maintain a self-sustaining team. You don't just work for us, but with us.

Benefits when working at Match4markets

  • You receive on the job training including qualification training, product knowledge and weekly coaching sessions.
  • weekly FRIMIBO (Friday afternoon drinks)
  • Ping pong table and dart board for taking your break!
  • Weekend work out by one of our very own colleagues! [temporarily on hold due to COVID]
  • Monthly “Save The Date” get togethers. Food day's and fun activities. (pizza day, pancake day, healthy smoothy day). And (inter)national holidays celebrated at the office. (Valentine's day, Saint Patrick's Day, Easter...)
  • becoming part of an international team with Brazilian, Italian, French, Portuguese, Dutch, tri-lingual and international colleagues.

If you are intrigued..

If you match the profile please send your resume with motivation letter and you will be called within 2 working days.

Click here to apply!

Apply now

You can also start your journey to Match4Markets by filling out the form below.

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Corona measures

In light of the current pandemic, we are taking into account all measures as provided by the Dutch Government. At the moment this means we are allowing working from home until further notice. The office is set-up in a manner that the 1,5 meter distance can be adhered to at all times and hygiene is emphasized daily.